Project Viva Voce

Paper Code: 
BSG 418
Credits: 
2
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

The objective of services marketing is to give the students insight about how the marketing of intangible goods is done. The objective behind imparting practical knowledge regarding organizational behaviour is to acquaint the students with skills so that they can shoulder their responsibilities in a fast changing Competitive Corporate World efficiently.

Course Outcome(COs):

 

 

Course

Learning Outcome

 (at course level)

Learning and teaching strategies

Assessment Strategies

Paper Code

Paper Title

BSG 418

Project Viva Voce

CO150:Appraise various characteristics of services and elements in marketing mix for services.

CO151: Discover the service scenario existing in Indian society.

CO152: Analyze various core topics related to organizational behavior

Approach in teaching

Power point presentation, Discussion, Case study,Discussion related research methodology 

Learning activities for the students:

Reading assignments,,exploring the related literature available online.

 

Assignments, Mid semester  test, Semester end examination, Quiz,  Presentation by students.

 

6.00
Unit I: 

Synopsis and questionnaire preparation for report on type of services used by Indian families.

6.00
Unit II: 

Presentation on characteristics of services taking examples of different services.

 
 

 

6.00
Unit III: 

Presentation and discussion on marketing mix of various service organizations.

6.00
Unit IV: 

Power point presentation on organization change and development.

Case studies discussion on motivation and stress.

6.00
Unit V: 

Case studies discussion on conflict, groups dynamics and teams.

Report preparation and Presentation on types of services used by Indian families.

Academic Year: