Marketing Management : An Introduction
Meaning and Definition, Selling vs. Marketing, Nature and Scope of Marketing, Core Marketing Concepts, Marketing Philosophies, Marketing-Mix Strategy, Marketing Environment Analysis, Marketing Management Tasks, Developing Marketing Strategies and Plans, Consumer Behaviour Influences and Buying Decision Process
Marketing Segmentation, Targeting and Positioning Strategy
Marketing Research Process, Importance and Application, Levels and Bases of Market Segmentation, Selecting Market Segments and Targeting, Developing and Communicating Positioning Strategy
Product Planning, Branding and Pricing Strategies
Product Life-Cycle Marketing Strategies, Product Characteristics and Classifications, Concept of Product-Mix, Product-Line Decisions, Branding, Brand Management, Brand Equity, Packaging and Labelling, New Product Development Process
Managing Integrated Marketing Communications and Distribution Channels
Introduction to Integrated Marketing Communications, Advertising, Sales-Promotion, Public Relations and Personal Selling, Role of Marketing Channels, Channel-Design Decisions, Channel-Management Decisions, Channel Integration and Systems, Channel Conflict and Co-operation
Developing Competitive Marketing Strategy and Managing the Marketing Effort
Identifying and Analyzing Competitors, Competitive Strategies for Market Leaders and Challengers, Marketing Organisation, Control of Marketing Operations, Objectives, Benefits and Techniques, Customer Relationship Management