Retail Human Resource

Paper Code: 
BSR 416
Credits: 
3
Contact Hours: 
45.00
Max. Marks: 
100.00
Objective: 

The Course aims at providing the overview of the functional aspect of the Human Resource Management in a business organization

7.00
Unit I: 
Human Resource Management:

Human Resource Management: Concept, Importance
Human Resource Planning: Concept, Process
Job Design: Concepts
Job Analysis: Concepts, Methods (Job Description and Job Specification)

 

9.00
Unit II: 
Marketing Mix:
Recruitment:

Recruitment: Meaning, recruitment process, sources of recruitment( Internal & External)
Selection: Meaning, Selection Process, various types of Interviews, methods of Selection

 

13.00
Unit III: 
Training & Development

Training & Development: Meaning, Types, Process.

Performance Appraisal: Meaning, Importance, 360 Degree Appraisal

 

9.00
Unit IV: 
Compensation: meaning, types of compensation, methods of basic compensation , supplementary compensation

Discipline and grievance: Meaning, Types, Grievance redressal procedure
 
 

 

5.00
Unit V: 
E- Human Resource Management

E- Human Resource Management: E-Recruitment, Selection, Development, Training

 

Essential Readings: 

1. Aswathappa K “ Human Resource and Personnel Management”, Tata Mc Graw Hill, New Delhi, 3rd edition
2. Gupta C B “Human Resource management”, Sultan Chand and Sons, New Delhi
3. V S P Rao “Human Resource management- Text and Cases”, Excel Publications, New Delhi

References: 

1. Bhatia S K & Singh Nirmal “ Principles and techniques of Personnel Management and Human Resource Management”, Deep & Deep Publications, New Delhi
2. Garry Dessler “Human Resource management”, Prentice Hall Of India, New Delhi

Academic Year: 
2016-2017
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