Coming soon
Retail Human Resource
The Course aims at providing the overview of the functional aspect of the Human Resource Management in Retail business organization
Human Resource Management: Meaning, Features, Scope, Importance
Retailing: Meaning, Features, Types(Store and Non store), Organized and Unorganized Retailing
Skills required in Indian retailing
Organisational Patterns in Retailing: Organisational arrangements used by Small independent retailers, Department stores, Chain retailers, Diversified Retailers
Recruitment: Meaning, recruitment process, sources of recruitment( Internal & External)
Selection: Meaning, Selection Process
Training : Meaning, Types, Importance,Methods ,Process.
Performance Appraisal: Meaning, Importance, process, Techniques
Compensation: Meaning, Components of compensation, Supplementary Compensation (Fringe Benefits)
Discipline and Grievance: Meaning, Types, Grievance redressal procedure
Ethical issues in Retail Human Resource Managemenr:
Meaning, Ethical Considerations in Retail Human Resource Management, Types of Unethical Behaviours, Retail HR ethical issues
Human Resource Challenges in Indian Retail sector
1. Aswathappa K “ Human Resource and Personnel Management”, Tata McGraw Hill, New Delhi
2. Gupta C B “Human Resource management”, Sultan Chand and Sons, New Delhi
3. V S P Rao “Human Resource management- Text and Cases”, Excel Publications, New Delhi
4. Berman Berry, Evans Joel R, ChatterjeePatrali, SrivastavaRitu “Retail Management” Pearson Publication, Uttar Pradesh
1. Bhatia S K & Singh Nirmal “ Principles and techniques of Personnel Management and Human Resource Management”, Deep & Deep Publications, New Delhi
2. Garry Dessler “Human Resource management”, Prentice Hall Of India, New Delhi
3. Cox Roger, Brittain Paul, “Retailing”, Pearson Publication, Uttar Pradesh
