· Consumer Behaviour – Meaning, nature and importance, Factors influencing buyer behaviour , Buyer decision process .
· Marketing Organistaion- Types and factors affecting the designing of a marketing organisation
· Marketing Control - Objectives, benefits, process and techniques.
Unit V:
Note: Latest edition of the readings may be used.
e-RESOURCES
· https://www.youtube.com/watch?v=eAgV5uZJxJc
· Solomon, Michael Consumer Behavior: Global Edition –
http://ebookcentral.proquest.com/lib/iisuniv- ebooks/home.action
Journals